These terms and conditions apply to the Neos SmartHome #CaughtOnNeos Giveaway (“the Promotion”). By participating in the Promotion, you agree to abide by the following terms and conditions, so please read them carefully before deciding whether to take part:

  1. The promoter of this prize draw is Neos Ventures Limited. Registered in England and Wales Company No. 09941700. Registered office: 47 Bermondsey Street, London, SE1 3XT. Authorised and regulated by the Financial Conduct Authority. Firm Reference Number: 752145 (“We”, “us” or “our”).
  2. Entry to the Promotion is free. The Promotion is open to all UK residents with a permanent UK address who are age 18 or over, excluding anyone directly connected with the Promotion.
  3. To enter the Promotion, you need to post a video you caught on your Neos SmartCam to either our Twitter (http://www.twitter.com/NeosSmartHome) Facebook (http://www.facebook.com/NeosSmartHome) or Instagram accounts (http://www.instagram.com/neossmarthome) accounts and tag it with the hashtag #CaughtOnNeos The Promotion will start on the morning of Friday 8th March 2019 and will close Sunday 31st March 2019 at 5.00pm. Late entries will not be considered.
  4. Entries are limited to one per person per social media platform (Twitter, Instagram, Facebook). No matter how many posts you make that comply with the entry criteria above. Entries on behalf of another person, and bulk or automated entries will be disqualified.
  5. After the closing date the winner shall be selected from all the valid entries by a random draw supervised by an independent person.
  6. There will be one winner and the prize is a Neos SmartCam. The prize will be dispatched to the winner on or around the 1st April 2019. The prize winner will be notified via the relevant social platform within 24 hours of the Promotion closing. If the prize winner does not respond within 24 hours of the time of notification, then their prize will be forfeited, and we will be entitled to select another winner (and that winner must also respond to the message sent to them by us within 24 hours of that post being sent or else they will also forfeit their prize).
  7. Upon accepting the prize, the prize winner will be asked to disclose their name and postal address via private message to the @NeosSmartHome social account their winning post was sent to. The personal details you provide are needed so we can send you your prize and we may also contact you to see whether you would like to participate in any post promotion publicity. For further details on how we process personal data, your rights in relation to it and how to complain, please see our Privacy Policy at https://shop.neos.co.uk/pages/privacy-policy
  8. We reserve the right to disqualify from consideration for the prize any entries which we determine, in our absolute discretion, to be offensive, obscene, defamatory, abusive, insensitive, hateful, illegal, or otherwise not being in accordance with these terms and conditions in any way.
  9. Our decision regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
  10. No cash alternative to the prize will be offered. The prize is non-exchangeable, non-transferable, and not redeemable for an alternative prize. We may ask the winner to provide proof of age, and/or country of residence. We have no responsibility for any costs associated with the prize that are not specifically and expressly included within the prize description.
  11. We reserve the right to hold void, cancel, suspend, or amend the Promotion where it becomes necessary to do so.
  12. Insofar as is permitted by law, we, our agents and employees will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, or damage, personal injury or death occurring as a result of taking up the prize except where it has been caused by our negligence, or that of our agents or employees. Your statutory rights are not affected.
  13. We shall not be liable for any failure to comply with our obligations where the failure is caused by something outside of our reasonable control.
  14. These terms and conditions shall be subject to the Laws of England and Wales and entrants to the Promotion submit to the jurisdiction of the English Courts.